Why my bar is not showing up?

There are many possible reasons that cause your bar not to show up, below are the most popular reasons. If the bar is still not showing up after checking the below possible reasons, please contact our support team to help you fix it.

Your page is probably cached

Browsers tend to cache pages for faster loading. Therefore, changes to your page don't usually happen instantly, and your browser keeps showing you an older version of your website.

To see a live version of your website, you can clear your browser cache or use a private browser window to visit your website.

You have changed your theme 

The announcement bars you create are inserted into your current theme only. If you decide to change your theme, announcement bars created before won't show up on your new theme.

To copy your bars to the new theme, all you need to do is to pause then resume your bars using Attrac's dashboard while your new theme is active (published).

You have a missing </head> tag

If you have accidentally removed the "</head>" tag from your theme, your announcement bar might not show up.

Please go into your "theme.liquid" file and ensure you have "</head>" tag.

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